IVANDEMES Blog

Citrix Virtual Hard Disk Adapter – Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (error 39)

After installing Citrix Provisioning Services unattended a Citrix Virtual Hard Disk Adapter is added. However the adapter is visible with an warning icon. When looking at the properties of the Citrix Virtual Hard Disk Adapter an error is shown, “Windows cannot load the device driver for this hardware. The driver...

Remote Assistance and Mandatory Profiles on Windows Server 2012

UPDATE: Microsoft has provided an update for solving this issue. See KB3103699. Introduction As you may already know, Microsoft replaced their previous remote control capabilities, a.k.a. shadowing, with Remote Assistance for supporting users. We may have different opinions about Remote Assistance, but it is pushed by Microsoft and therefore we have to deal with...

Analyzing Citrix Trace Files using CDFAnalyzer

Once in a while I have to troubleshoot various Citrix related issues at customers. Whenever I’m not able to solve the issue myself, I report the issue to Citrix Support. Most of the times Citrix asks for creating a trace file during the reproduction of the issue. That’s why I...