IVANDEMES Blog

Remote Assistance and Mandatory Profiles on Windows Server 2012

UPDATE: Microsoft has provided an update for solving this issue. See KB3103699. Introduction As you may already know, Microsoft replaced their previous remote control capabilities, a.k.a. shadowing, with Remote Assistance for supporting users. We may have different opinions about Remote Assistance, but it is pushed by Microsoft and therefore we have to deal with...

Analyzing Citrix Trace Files using CDFAnalyzer

Once in a while I have to troubleshoot various Citrix related issues at customers. Whenever I’m not able to solve the issue myself, I report the issue to Citrix Support. Most of the times Citrix asks for creating a trace file during the reproduction of the issue. That’s why I...

Citrix Provisioning Services Agent Installed Successfully. NOT!

One of my colleagues, Henk Hofs, came across this nasty and annoying problem with performing an unattended installation of the Citrix Provisioning Services (PVS) Agent. When you perform an unattended installation by using whatever ESD solution you have. The log file will tell you that the installation was successful. When...